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Policies, Terms and Conditions:

Copyright and Trademark Notice

5/9/2012
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Tadpoles & Butterflies., Copyr

Layaway

5/9/2012
We’re happy to arrange for layaway. Please place your order, selecting Send Money Order. Add a comment that it is a Layaway order, or send us an email. We require a 25% deposit, and full payment within 60 days. Payments can be sent via PayPal o

Links

4/6/2006
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Money Orders and Cheques

5/9/2012
We accept money orders and cheques in Canadian Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 6 banking days after receipt for clearance of funds before the ord

Multiple Product Orders

4/6/2006
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. If another product is shipped later, you will only be charged for shipping at the rate quoted to you on your purchase receipt. The

Order Acceptance Policy

5/9/2012
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Tadpoles & Butterflies reserves the right at any time after receipt of your ord

Out-of-Stock Products

5/9/2012
There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel

Payment

5/9/2012
We accept payment by PayPal, email money transfer or you can mail a cheque or money order. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you).

Privacy

5/9/2012
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your ord

Privacy on Other Web Sites

5/9/2012
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

Returns

5/9/2012
We accept returns under the following conditions:

Shipping

5/9/2012
All prices are in Canadian dollars. GST or HST is added to Canadian orders.

Shipping Policy

5/9/2012
Shipping Time -- Orders are usually packed and shipped by the next business day.

Taxes

5/9/2012
Tadpoles & Butterflies shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Canada. For orders shipped to other countries, you are solely responsible for all sales taxes or other taxes.

Typographical Errors

5/9/2012
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers,

Undeliverable Packages

5/9/2012
All packages are shipped to the address specified when your order is placed. We are not responsible for refunding shipping if a package cannot be delivered.